Plain language where we can. Legal language where we have to. These terms govern your use of WashIQ's platform and services.
By creating an account or using WashIQ, you agree to these Terms. If you're using WashIQ on behalf of a business, you represent that you have authority to bind that business to these Terms.
These Terms of Service ("Terms") govern your access to and use of WashIQ's platform and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use our Services.
You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your business. By using our Services, you represent and warrant that you meet these requirements.
To use our Services, you must create an account and agree to:
You may use our Services for lawful business purposes to manage and optimize your car wash operations.
You may not:
You retain full ownership of all data you provide to our Services ("Customer Data"). You grant WashIQ a limited license to use Customer Data solely to provide, maintain, and improve our Services on your behalf.
We implement reasonable and industry-standard security measures to protect your data. However, you acknowledge that no system is completely secure, and we cannot guarantee absolute security.
We may use aggregated, anonymized data derived from Customer Data for analytics, product improvement, and AI model training. This data will not identify you or your business individually.
For full details on how we handle your data, see our Privacy Policy.
During our early access period, Services may be provided free of charge or at reduced pricing. We will provide at least 30 days' notice before transitioning to paid plans.
When paid plans apply:
WashIQ and our Services — including all software, algorithms, designs, trademarks, and content — are owned by WashIQ and protected by applicable intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use our Services solely as permitted under these Terms.
If you provide feedback, suggestions, or ideas about our Services, you grant us a perpetual, irrevocable, royalty-free right to use that feedback without any obligation or compensation to you.
Our Services may integrate with third-party services such as point-of-sale systems. Your use of those third-party services is governed by their own terms and privacy policies. WashIQ is not responsible for the performance, availability, or data practices of any third-party service.
We work hard to provide reliable, high-uptime Services, but we do not guarantee uninterrupted access. We may:
We are not liable for any disruption, loss, or damages resulting from service unavailability.
The Services are provided "as is" and "as available" without warranties of any kind, express or implied. WashIQ disclaims all warranties including merchantability, fitness for a particular purpose, non-infringement, and the accuracy or reliability of data or insights generated by our platform.
You use our Services at your own risk. We do not guarantee specific business results or outcomes from use of our platform.
To the maximum extent permitted by law: WashIQ is not liable for indirect, incidental, special, consequential, or punitive damages — including lost profits, lost data, or business interruption — arising from your use of or inability to use our Services. Our total cumulative liability to you for any claims arising under these Terms is limited to the fees you paid to WashIQ in the 12 months preceding the claim.
You agree to indemnify, defend, and hold WashIQ and its officers, directors, employees, and agents harmless from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to:
You may terminate your account at any time by contacting us at [email protected].
We may suspend or terminate your access immediately if you:
Upon termination, your right to access the Services ceases immediately. We will retain and then delete your data in accordance with our Privacy Policy. Any outstanding fees remain due and payable.
We may update these Terms from time to time. We will notify you of material changes via email or a prominent notice within our platform at least 30 days before they take effect. Your continued use of our Services after the effective date constitutes your acceptance of the updated Terms.
These Terms are governed by the laws of the United States and the State of Texas, without regard to conflict of law principles. Any legal action arising under these Terms must be brought in the courts located in Texas.
Before filing any formal claim, you agree to contact us at [email protected] and give us 30 days to attempt to resolve the dispute informally.
If informal resolution fails, any dispute will be resolved through binding individual arbitration under the rules of the American Arbitration Association. You waive your right to participate in any class action lawsuit or class-wide arbitration. This arbitration clause does not apply where prohibited by law.
For questions about these Terms or our Services, reach out anytime.